Terms of Service

1. Acceptance and Modifications

1.1 By using our Service, you confirm that you have read, understood, and agree to be bound by these Terms of Service.

1.2 CryptoMore may modify, update, or change these Terms at any time, with or without prior notice. Continued use of the Service after such changes constitutes acceptance of the revised Terms.

2. Use of the Service

2.1 Overview of Services.CryptoMore provides a platform where you can select digital currencies for exchange and specify the currency you wish to receive (the "Crypto Pair").

2.2 You must provide a valid destination address for fund transfers. All details must be accurate to prevent transaction errors.

2.3 API and Relay Partners.CryptoMore's Service is accessible via API to registered relay aggregators and stateless intermediaries ("Relay Partners"). Relay Partners are not required to store, retain, or transmit user-identifying information. KYC/AML obligations with respect to end users remain with the Relay Partner under their own applicable regulatory framework. CryptoMore applies its own automated risk management to each transaction independently.

3. User Obligations and Compliance

3.1 By using our Service, you represent and warrant that:

• 3.1.1 You understand and accept the risks of conducting transactions through our platform.
• 3.1.2 You are not located in, or a resident of, jurisdictions where such practices are restricted.
• 3.1.3 This Service is not intended for individuals who are citizens or residents of the United States, Cuba, Iran, North Korea, St. Kitts and Nevis, or Syria.
• 3.1.4 You are at least 18 years of age, or have the legal capacity required in your jurisdiction.

User Responsibilities

3.2.1 You agree to pay all transaction fees, which may vary and may be changed at CryptoMore's discretion.

3.2.2 You understand the risks inherent in internet and blockchain technologies, including volatility and potential loss of funds.

4. Conditions of Service

4.1 Ownership and Use.

• You must be the legitimate owner of the digital currencies being transferred and must control the sending and receiving addresses for each transaction.
• Our Service is designed solely for personal use.

4.2 Prohibited Activities.

• Addresses and digital currencies used must not be linked to illegal activities, including terrorism, fraud, or money laundering.

5. Risks and Liability

5.1 Non-Storage Service. CryptoMore does not provide storage services; digital currencies are not retained within user transactions. You acknowledge that CryptoMore is not liable for any loss or damage arising from use of the Service.

5.2 Risk Management. crypto-more.com uses an automated risk management framework to evaluate transactions. We may pause or suspend your exchange for further risk assessment when necessary.

6. Contact Information

For inquiries, feedback, or further information about our services, contact us at support@cryptomore.com or through our contact form.

AML/KYC Policy

1. Consent and Participation

1.1 By agreeing to these Terms of Service, you consent to participate in Anti-Money Laundering (AML) and Know Your Customer (KYC) processes that CryptoMore may implement and update to meet regulatory requirements.

2. Documentation Requirements

2.1 CryptoMore may request valid government-issued identification from your country of residence, plus additional information on the origin of your funds, including supporting financial documentation where required.

3. Transaction Suspension

3.1 During identity verification or related reviews, CryptoMore may temporarily suspend your exchange until investigations and AML/KYC procedures are completed.

3.1 (a) Relay Partner Exemption.Where a transaction originates through a registered Relay Partner operating as a stateless intermediary, CryptoMore will not request KYC documentation from the Relay Partner. If a transaction is flagged by CryptoMore's risk engine, the transaction will be declined rather than suspended. No funds will be held pending Relay Partner compliance action.

4. Fund Security

4.1 During investigation and AML/KYC procedures, CryptoMore may move frozen funds to cold storage to maintain security and regulatory compliance. Cold storage procedures and identity verification holds apply solely to transactions initiated directly through CryptoMore's user-facing platform. Transactions routed via Relay Partner API are subject to real-time automated screening only; declined transactions are returned to the originating address without delay.

5. Refusal to Comply

5.1 If you refuse AML/KYC participation or fail to provide requested documents and information, CryptoMore may deny your current and future transactions indefinitely.

6. Accuracy of Information

6.1 You confirm that information you provide is accurate, current, and complete. You accept full responsibility for its accuracy and validity and agree to notify CryptoMore promptly of any changes.

7. Verification Timeframe

7.1 The expected timeframe for KYC verification is three (3) business days. If you decline KYC, involved funds will be refunded except where transactions are suspected of illegal activity—in which case CryptoMore reserves the right to take appropriate action.

Conclusion

Your cooperation with AML/KYC processes helps maintain the integrity and security of the digital currency ecosystem. CryptoMore appreciates your understanding and is committed to providing seamless, responsible services.